We thoughtthe crookedest little Apple Store in Texaswas an isolated case . We were wrong : confessions from Apple ’s retail squads around the country ( and world ) stream in . Apple has a serious naughty behaviour problem on its hands , and the Evil Geniuses are speaking out .
https://gizmodo.com/exclusive-confessions-from-the-most-corrupt-apple-stor-5936324
The sources we utter to this summer described an Apple Store that was n’t just ill make do — it was a personal resort area . reckoner were trade for plastic surgical procedure , iPhones were demolish like company favors , and employees outright stole from the back room for their own joy . It was a hideout of misuse and revilement , all under the gleam clean breastplate of Apple Retail . The perfection is a myth .
And now we know the store - gone - half-baked is systemic , reaching from Tennessee to Vancouver , and across oceans . Here ’s what ’s happening in the stores you trust . The following generator touch us via email and Skype , tramp from the Southeast , Tennessee , across California , Massachusetts , Canada , Maryland , Michigan , New York , New Jersey , and Texas . There were even more—”I work in the most corrupted in the UK”—who could n’t be include in clock time .
tap any image to expand it
Destruction
The habit of break thing just because you could run away throughout our Genius Bar confession . Because sometimes breaking expensive thing is fun . For almost everyone who wrote in , the inventory room was a playground — and direction was either unmindful or in on the action .
Destroying merchandise is address as a game .
Managers overlooked Geniuses intentionally ruin iPads , corrupt drugs from employee and sexually harassing them instead .
destroy expensive thing for fun was n’t just a biz — it was a documented game . Destructive Geniuses actually snap evidence of their handcraft . Here we see a shattered iPad , brand new in its boxwood .
Stealing
After the thrill of break wear off , you might as well embark on taking it for yourself .
The trick of swapping out check , old , or otherwise undesirable employee gadgets for brand new ones out of store inventory was a veritable one . Discount codification were also applied liberally where they did n’t belong . In forgetful : Geniuses played the system to get free toys .
Nicole , who contacted me after translate our first Genius Bar report card , did n’t have much to interest about when she process back in the inventory way . It was like a bunch of kids in detention .
sambiddle : was management .. not doing much ?
nicole : in spades not in our store
nicole : They were generally in the part texting about their tragic lives , playing angry birds , on the floor texting , or hooking up with each other in the closets
These two employee stole direct from the source — one even flipped Apple components and swap in tinny ones he buy online .
But Nicole belike wins for the clownish heist : the giant display iPhones Apple places in its computer storage windows :
sambiddle : did you ever take things for yourself ? since you were right there with ALL the inventroy
sambiddle : inventory
nicole : I ask visual items a lot
nicole : and give them away to other employees a lot .. alternatively of ruin them like show
sambiddle : what are those ?
nicole : Like you hump the display headphones on the flooring ? And the acrylics and cables and everything ?
nicole : Or the giant iPod in the windowpane displays
sambiddle : yeah
nicole : I ’d take affair like that a pot
sambiddle : HAHA wait you claim the jumbo ipods ! ? !
nicole : I have a elephantine nano , an ipod tinge , some Zea mays everta , a gargantuan table from the “ GO GREEN ” window .. I have a pretty large collection
sambiddle : did you witness any abuse / theft / destruction etc ?
nicole : definitely . even within our team although we were the unity responsible for capture and account it so plain when it was within our team it was n’t reported
Whenever any apple branded detail are returned ( as long as they are n’t serialize like ipods / computers / ipads and such ) they get thrown in a box called scrap which basically goes back to apple recycling .. and multitude invariably conduct thing out of there .. we had specialists taking easypays and floater ipod touches home constantly
nicole : They sell REALLY well on ebay
sambiddle : did you guy wire ever just fuck with inventory ?
sambiddle : transgress matter ?
nicole : One of the inventory guys with me did
nicole : he was a definite hot head . He break a few imac screens and would cast off thing sometimes
sambiddle : just for fun ?
nicole : never get in trouble because management thought it was risible . but a mavin threw an ipod mite and break it and got fired at once
nicole : yeah unremarkably for fun or if he was pissed off
Sex(ual Harassment) and Personal Violation
Our store reference say managers and staffer harass each other regularly , with no consequences . Personal info — both faculty and customer — is trivial .
nicole : yeah
nicole : she called me in the office once because one of the guys that worked there was struggling with his sex ( entirely NOT my business .. sure he told her that in intimate ) and tell me that all of us in the storehouse who were bisexual and dating both sexes were just show him it was a option and just on and on with the church building public lecture
nicole : direction get it on to do that . apportion unbelievably personal conversation with others under the pretence of being “ caring ”
sambiddle : that ’s sure not good
nicole : salary entropy .. sexuality .. aesculapian conditions .. all of it
Geniuses digging through customer hard drive was widely reported .
If a woman walk in , her clobber would get digged through , partake , and laughed at . Team bond . Your iPhone tv camera roll is n’t safe .
A Texan tout says he and his Genius friends had unexclusive access to customer personal information .
proficient looking customers were given whatever they need , pronounce this source .
Particularly — and with zero surprise — targeting attractive women .
We all know what “ personal enjoyment ” means .
nicole : we had an incredibly obnoxious manager who calculate since he was jovial it would be ok for him to grab lady friend ’s breasts and can constantly
nicole : and he did n’t get the breath when masses need him to please not do that lol
nicole : I remember we had a playmate ( Is that what they ’re call off ? ) like one of those college girls who is n’t famous but she ’s naked nonetheless
sambiddle : hahah
nicole : she brought her computer in and I definitely remember a lot of the guy were survive through her pics
Fraud
Bethesda is a tony suburb of Washington , DC — and a plum market for Apple . The memory board rakes in money , and caters to affluent , herculean line clients in the region . And allot to our reservoir , is as hunched as Scott Forstall ’s crownwork tassel .
He detailed a history of manipulation , deception , and delimitation fraud .
Bethesda Row
Drugs
iPhones ai n’t the only white thing you could find in an Apple Store .
Geniuses at this store purchase and trade drug to each other while you thought they were set up your laptop .
Why?
There are — and will always be — miscreants in every job . Miners , lawyers , cooks , Geniuses — there ’s no industriousness that ’s immune to misbehavior . But when electronic mail arrived in drove repeating the same naughty phenomenon , you have to wonder why a party whose rep is as sterling as Apple ’s seems to have such a pattern of national havoc . employee lamented how the fellowship ’s “ culture has declined importantly , ” that the former “ culture is definitely not there anymore . ” One former employee who had opened retail computer storage across North America and Asia claimed “ The corruption within Apple proceed straight to the top . That is why I leave , I could nt put up it anymore . Under Mr. Cook , Apple is fracturing from the inside out . ”
But there ’s probably a less theatrical account here . Apple Stores coin their own atomic number 79 . They sell some of the most desirable expensive products in the story of desirable expensive product , without the pressure of commission . The poppycock sell itself — and web site like ours certain service — and that ’s why Apple has the most profitable retailoperation per square foot in the entire country . The memory make more money than Tiffany , which literally sells giant diamonds .
So why care ? When you ’re in a fog of money , you may guess it ’s well-off to fall behind good deal of misgiving . This does n’t make steal phones and smashed electronic computer OK , but it might explain why its ’s so permeative . And until Apple make that its own massive consumer success might really be a liability , move around its sales mill into playgrounds , we ’re go to have ever understanding to waver before handing over our MacBook to that smiling Genius .
Do you have more to share from your time at Apple?Email me .
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