Traveling has been an absolute nightmarefor many over the past few weeks , to put it mildly . flight have been delete , drome have been mobbed , and baggage has been miss — or has it ? A traveller ’s lost luggage journey has go viral on Twitter after she documented her belongings prompt across Washington D.C.with an Apple AirTag , contradict United Airlines ’ claim to her .
According to herTwitter thread , Valerie Szybala claimed on January 1 that United Airlines drop off her bag and was lie to her about its whereabouts . Szybala ’s Apple AirTag that was attached to her luggage led her to an apartment complex where she obtain other bags ( but not her own ) from United Airlines flight near the edifice ’s dumpsters , as seen in photo she shared on Twitter . After reaching out to United ’s customer service of process via Twitter DM ’s , and explain that she tracked her back to a random apartment coordination compound , Szybala was tell to“calm down”and that United would redeem her bag to her since it was sit “ at the saving Robert William Service . ”
I ’d just like everyone to fuck that@unitedhas lost track of my bag and is lying about it . My Malus pumila AirTag shows that it has been sitting in a residential apartment complex for over a solar day . Out back by the Dumpster , I have establish other evacuate United Airlines bags.pic.twitter.com/fcoq4nj3zb
Bad weather, flight cancellations, and lost luggage have made traveling without incident over the holidays next to impossible.Image: Anthony Kwan (Getty Images)
— valerie szybala . ( @vszyb)January 1 , 2023
In an update that same day , Szybala says thather baggage was movingfor the first time since December 30 and was ride near / in a McDonald ’s outside of business district Washington D.C. The AirTag then incite from the McDonald’sback to the flat complexSzybala was first go to .
Yesterday morning , Szybala report that her AirTag was moving again and was located16 miles out of doors of Washington D.C. business district , where she suspected it could be a part of a delivery from United . However , the AirTag did deliver to the same flat coordination compound again . Szybala says that after she refund to the apartment building complex — with intelligence crews who were documenting her story — she finally get her bag back , albeit under odd circumstances .
“ Hello Valerie , I hope you re [ sic ] having a happy and blessed vacation season , ” atext message Szybala receivedsaid from a soul who claims to be associated with a company called DCA Couriers United . “ I ’m deport the luggage missing from your flight with AA / UA . I want to apologise [ sic ] for the incommodiousness that you ’ve had with your bag . Imma deliver it to you today . The issue was that the bagful was given to me under a different passenger and I delivered your in a different savoir-faire and had to go back to that place and pick it up . ”
After telephone the number colligate with that school text message , Szybala says she was greet by a man that“looked a niggling surprised”to see her with the intelligence crew . While skeptical of the circumstances around the text message , Szybala was excited to have her bag back , but is still interested in solution around why the bag spent so much time moving around the Washington D.C. area while returning to a residential apartment complex .
A United Airlines spokesman told Gizmodo in an electronic mail : “ We ’ve been in signature with this customer to discuss this situation and confirm she has received her luggage . The service our luggage delivery marketer provided does not meet our standards and we are investigating what happened to lead to this serve failure . ”
Szybala did not now repay Gizmodo ’s petition for commentary . This lost luggage debacle come as many travelers have get using AirTags to serve keep caterpillar track of their bags .
Updated January 3 1:30 p.m. ET : This clause was updated to admit comment from United Airlines .
airtagMcDonald’sUS Airways
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